

Use Microsoft Support and Recovery Assistant for Office 365

However, if it doesn’t, follow the next solution. This should fix the Outlook 365 keeps crashing issue. After the setup, select the new profile in Always use this profile.Setup the new profile with the same email account.Open Control Panel, search and click Mail.

However, before removing the profile, backup your current Outlook data file (OST) from the default location. You can try setting up a new Outlook profile and remove the older one in such a case. The Outlook may keep crashing if the Outlook profile associated with your Office 365 account is corrupt or damaged. Read more, How to backup your OST file data? 3. If Outlook is still crashing, try uninstalling MS Office completely from the system using the Office Uninstall Support tool and install it again.
Close Outlook and then start it normally.Uncheck all add-ins to disable them and click OK.Click the Go… button beside the Manage COM Add-Ins option.Press Windows + R, type Outlook.exe /safe, and press the Enter key.When in Safe Mode, Outlook runs with limited features and does not load any add-ins. To investigate and check if an Add-in is causing the problem, run the Outlook in Safe Mode. Incompatible or faulty add-ins can lead to various issues in Outlook. Solutions to Resolve Outlook 365 Keeps Crashing Issueįollow these solutions in the given order to troubleshoot and fix the Outlook 365 keeps crashing issue. In this article, we will mention the solutions to fix the Outlook 365 crashing issue. To fix the issue, you need to find out what’s causing Outlook to crash when configured with Office 365 email account. Although Outlook for Office 365 is a robust email messaging and calendaring client, it may freeze, stop responding, or crash due to several software or hardware-related issues.
